Identifying the Challenge
Aéroports de Montréal wanted its new fleet of phones to be more than just a work tool.
The goal was clear:
- Engage employees around a unifying project.
- Offer personalized options that allow everyone to express themselves within the organization.
- Strengthen the sense of belonging to the ADM brand.
More than a simple accessory, the phone case became a tool for self-expression and a symbol of pride.
Exploring Solutions
Having previously partnered with KaseMe for its first fleet, ADM didn’t feel the need to explore other options. The positive experience, both in terms of product quality and service, left a lasting impression.
Key decision factors for this new initiative included:
- Product quality and durability
- Customization: essential for showcasing the brand while embracing individual preferences
- Value for money
Other options on the market didn’t offer the same level of creative freedom or attention to detail. KaseMe stood out for its unique blend of style, functionality, and local service.
The Chosen Solution
ADM decided to partner with KaseMe once again to create personalized phone cases tailored to employee tastes and devices.
Why KaseMe?
- A local Quebec-based company with aligned values
- High product quality with included warranty, a trusted solution
- Outstanding customer service: proactive representative, consistent follow-ups, quick response times
- A smooth process from design to delivery
ADM was especially impressed by the fast turnaround time even for a high-volume order.
One of the key advantages of the bulk order service is the simplicity of the process. Our team takes care of every step, from custom design creation and production management to doorstep delivery. Businesses can fully delegate the logistics while staying aligned on the big-picture vision. It's a true turnkey service designed to save time without sacrificing quality or customization.
Results
From the moment the cases were distributed, employees embraced the initiative with excitement.
A tangible impact:
- Staff could be seen comparing their case designs in hallways, proudly showing off their picks
- The initiative helped strengthen team cohesion and internal brand awareness
- Everyone got to show off their personal style while repping ADM’s colors
“People loved sharing and showing off their cases. It was really cool to see!”
This small touch of personalization made employees feel recognized while proudly showcasing their connection to a dynamic organization.
Feedback & Satisfaction
Once again, ADM’s experience with KaseMe exceeded expectations.
Why they'd recommend KaseMe?
- For the ease of the process
- For outstanding service
- For the added value of a local, high-quality customizable product
“Super, simple, excellent service.” – ADM Team
Conclusion
This collaboration shows how a simple everyday object can become a powerful internal communication and engagement tool. With attentive service and a personalized approach, KaseMe delivered far more than just phone cases, it helped ADM foster pride and belonging across its team.
About Aéroports de Montréal
Aéroports de Montréal (ADM) is a non-profit organization responsible for the management, operation, and development of Montréal-Trudeau and Montréal-Mirabel international airports. These airports serve as significant economic hubs and major assets for the development of the Greater Montreal area. ADM is committed to connecting Montreal to the world by providing outstanding, safe, and efficient services, while enhancing its facilities with a focus on sustainable development.