Identifying the Challenge
Every year, managing holiday gifts had become a headache for Garaga. Finding a product that would please everyone, managing customization, and ensuring smooth delivery across Canada and the U.S. was no easy task. They needed a solution that would remove this complexity while offering a gift that was useful and genuinely appreciated by their teams and business partners. Supporting a local Quebec business was also an important factor in their decision-making.
Exploring Solutions
Garaga was on the hunt for a promotional item that was both stylish and practical, something most people would use and enjoy, without adding logistical or creative complications.
Key selection criteria included:
- A simple, efficient process
- A universally useful product
- Smooth logistics with reliable timelines
Other suppliers had long, rigid processes with little flexibility and unreasonable lead times. KaseMe stood out with a fast, customized approach.
The Chosen Solution
In the end, Chocolats Favoris opted for a bulk order of custom phone cases to be sold in stores and gifted to employees.
Garaga chose to place a bulk order of custom portable chargers as their holiday gift of choice.
Why KaseMe?
- Already a well-loved brand among many Garaga employees
- A product that’s both useful and universally appreciated
- Easy customization and ordering process
Customization was as simple as placing the Garaga logo in the desired location on the power bank; no complex designs or multiple approval steps required.
A portable charger is an everyday essential: it lets you power your phone or any mobile device no matter where you are. Whether at work, on the go, or traveling, it’s a convenient tool that naturally fits into everyone’s routine.
The Ordering Experience
- Proactive follow-up and seamless communication from the KaseMe team
- Efficient shipping, with the option to include personalized insert cards
- Pre-production samples provided to confirm product quality
“Since Garaga is based in the Beauce region, many of our employees were already familiar with the KaseMe brand and they loved it. Having a customizable product like a portable charger was ideal: it’s easy to use, useful for everyone, and most importantly, people actually use it!” - Geneviève Fortin, Communications Advisor at Garaga
Results
The impact was immediate. The smooth process also made handling cross-border shipments, especially to the U.S., much easier.
Real Impact on Brand Perception
- The chargers are regularly used, keeping Garaga present in employees’ and partners’ daily lives
- Attention to detail and high product quality reinforced Garaga’s image as a company that values its business relationships
Three Words That Describe the KaseMe Experience
- Professionalism
- Reliability
- Flexibility
“Our collaboration with KaseMe exceeded expectations. For the first time in five years, a business partner reached out just to thank us for the quality of the gift they received.” said Ms. Fortin.
Feedback & Satisfaction
Garaga gave an impressive 12 out of 10 for KaseMe’s product quality and service.
Why Recommend KaseMe?
- A fast and simple process
- High-quality products with broad appeal
- A flexible, personalized approach that makes customization easy without hidden costs or complications
Garaga has already recommended KaseMe to other companies, confident in the value this collaboration brings.
Conclusion
Thanks to KaseMe, Garaga was able to deliver unique and functional corporate gifts without the usual logistical headaches. The partnership helped strengthen relationships with employees and partners, while also supporting a fellow Quebec business.
About Garaga
Founded in 1983, Garaga is a Quebec-based company specializing in the manufacturing and distribution of residential, commercial, and industrial garage doors. Known for their product quality and expertise, Garaga stands out for its commitment to innovation and customer satisfaction. With a strong presence across Canada and the United States, the company continues to evolve by delivering solutions tailored to market needs.
