Identifying the Challenge
To celebrate its 40th anniversary, Chocolats Favoris was looking for a unique and customizable product to gift its employees and sell in stores. After exploring various options, the company chose KaseMe to create personalized phone cases, impressed by the simplicity of the process, product quality, and shared values between the two brands. The initiative was a hit with both employees and customers, strengthening brand identity and a sense of belonging.
Exploring Solutions
Before partnering with KaseMe, Chocolats Favoris considered a variety of customizable products, from apparel to accessories. However, when it came to personalized phone cases, very few options truly met their needs.
Many companies offering customization had long lead times, high minimum quantities, or limited design flexibility. Others only offered generic models that didn’t align with the varied preferences of users.
Their key selection criteria included:
- Local business: Partnering with a fellow Quebec-based company was a priority.
- Brand alignment: KaseMe’s aesthetic and values closely matched those of Chocolats Favoris.
- Simplicity and speed: The team needed an easy and efficient solution without unnecessary complexity.
Other providers felt too complicated to implement, while KaseMe stood out with a seamless and collaborative approach.
The Chosen Solution
In the end, Chocolats Favoris opted for a bulk order of custom phone cases to be sold in stores and gifted to employees.
Why KaseMe?
- A Quebec company with a strong fit for their audience.
- Fast and straightforward ordering process.
- Full design flexibility.
KaseMe’s bulk ordering process is built to be as smooth as possible: from model selection and visual file transfer to sample validation and production, every step includes personalized support. Centralized management also simplifies logistics—ideal for both small and large orders, which made it a perfect fit for Chocolats Favoris.
Customization Process: Chocolats Favoris’ in-house graphic design team created their own visuals, ensuring perfect brand alignment. They selected the phone case models and designs based on internal preferences and needs.
Results
Within just a few weeks, the response was overwhelmingly positive. Chocolats Favoris had initially ordered cautiously, but KaseMe’s flexibility allowed them to adapt quickly to growing demand.
Our wide variety of models, quick turnaround time, and constant drive to provide custom-tailored service made all the difference. Whether adapting designs or scaling orders, our team was there every step of the way.
Brand impact:
- Over 200 cases distributed, including 50 to the admin team and 30–50 on the production floor.
- Employees loved the cases—and wanted more!
- While the project originally targeted customers, the internal team quickly embraced it, enhancing employee engagement and pride.
The ability to offer different designs was another major highlight.
In a few words, the KaseMe experience for Chocolats Favoris was about:
- Innovation
- Belonging
- Fun in the making
“There’s a strong sense of belonging among Novatize’s employees. The phone cases really made people happy, and they’re proud to use them. We made sure the branding wasn’t over the top; it’s clearly from our company, but the design is cool enough that people actually want to show it off!”– Pascale Turpin, Marketing Director at Novatize
Feedback & Satisfaction
The collaboration with KaseMe exceeded Chocolats Favoris’ expectations—both in product quality and the attentive support throughout the project.
Why they’d recommend KaseMe:
- Flexible and attentive to specific needs
- A dynamic, local company
- A smooth, enjoyable experience
“KaseMe is a flexible company with a dynamic, attentive team. Working with a Quebec-based partner was essential for us.” – Élodie, Chocolats Favoris
Conclusion
This collaboration between Chocolats Favoris and KaseMe perfectly showcases the power of local partnerships. With a tailored approach and responsive service, Chocolats Favoris was able to offer an exclusive product that delighted employees and customers alike—while proudly spotlighting Quebec craftsmanship.
About Chocolats Favoris
Founded in 1979, Chocolats Favoris is a beloved Quebec company known for high-quality chocolate and unforgettable gourmet experiences. Famous for its chocolate fondue and innovative creations, the brand has expanded across a growing network of stores in Canada. With a commitment to quality and creativity, Chocolats Favoris has become a standout leader in the chocolate industry.
